When I first began my journey in building an engaged dental team that I wanted to lead, I learned an extremely important lesson early on. …
There’s a Person Attached to that Tooth!
President Theodore Roosevelt said, “People don’t care how much you know until they know how much you care.” There’s a lot of truth to this …
New Year’s Resolutions: How NOT to Fail
Do you make New Year’s resolutions? Do you keep them? If you don’t, don’t worry. You’re not alone. Over 50 percent of what people resolve …
Wellness: A Value-Added Advantage
Forget trying to lose weight for the next selfie on Instagram – get healthy and fit to boost productivity and mental clarity. Get healthy and …
If You Must Speak, Ask A Question
It’s neat to image a tooth and prepare a crown while the patient waits. But anyone else willing to spend money can do that, too. …
How to Survive Your New COVID Curriculum
As if dental school wasn’t hard enough… You now get to add a hefty dose of virtual learning to your day-to-day. You still get to …
How Understanding Patient Risk Tolerance Will Make You a Better Dentist
Imagine we’re on a Facebook forum, and you see that all-too-familiar question (with photo included, of course): “My patient has this tooth problem, and I’m …
5 Ways to Improve Your Mindset As a New Dentist
Back when I graduated from dental school in 2007, I had an unusually high amount of debt for the time. This was due to the …
Attracting and Maintaining Quality Employees
Ask any business owner about the ongoing challenges in owning a business, and I guarantee, finding good employees tops the list. Let’s face it, finding …
Responsible Business Growth Is Rooted in a Thriving Office Culture
What is office culture? Why have I spent my entire career blazing a trail unheard of in most businesses and in the majority of dental …
Information Unimplemented Achieves Nothing
“Don’t wait.” That was it. That was the advice given to me by one of the most business savvy and successful executives I’ve ever had …
Will Your Core Values Be Just a Bunch of White Noise to Your Team?
You just paid a “marketing professional” to help. They sit you down and tell you that it would look really good if you came up …
The Dental Student Herd and the BIG Social Media Lie
I’ll tell you a story. I am a recovering dental student of twenty- five years now. In that time, in addition to building and selling …
Clear, Crisp Communication Creating a Positive & Productive Practice
Clear, crisp communication is the window to creating a positive and productive dental practice. In short, you could say that “The three C’s lead to …
Mindset of a Coach
“Mindset” is a word that is thrown around a lot. Many people mistake it as another word for “attitude.” This is key: Mindset is NOT …