Business Fundamentals
Contributor
Cathy Jameson, PHD
Jameson client, Dr. Charles Puntillo makes a poignant statement regarding the value of outstanding teamwork. “As I go home every evening, the most rewarding feeling that I have from my practice is the fact that all of our team members are going in exactly the same direction, saying the same message, working together as a unit,” he said. “When we bring new patients into our practice, or treat existing patients, they are absolutely amazed that the practice runs so smoothly. They appreciate the professional quality of all the team members. We do a lot of laughing, a lot of joking around. Our practice is fun. But our commitment to provide quality care extends to every encounter a patient has with any member of our team, and excel-